What to Expect
- Your existing software landscape and data structures
- Relevant machine data and their potential
- Insights from customer feedback and spare parts data
- Service status analysis
- Customer expectations
- Stakeholder analysis
- Service-related SWOT analysis
- Risk and opportunity assessment
- Action planning
- Development of initial digital business models
Your Result: A Complete Concept for Your Company
After two days of intensive collaboration with your team, you will receive a tailored digitalization concept for service and after sales in your company. This concept includes concrete steps and recommendations to successfully implement digital business models and to benefit long term from the advantages of digital transformation.
Your Benefits at a Glance
- Tailored for equipment manufacturing
- Analysis of your specific service and data structure
- Interdisciplinary: technology, sales and management at one table
- Result: an individual implementation concept ready to apply directly
- Guidance from experienced digitalization experts

Let’s Talk About Your Customer Portal!
Martin Falsner
Sales Manager
Digitalization