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SpareParts/Pro: Digital Spare Parts Catalog With Order Tracking

From a digital 2D spare parts catalog to seamless integration of leading 3D spare parts solutions – SpareParts and SpareParts Pro provide everything you need for smooth spare parts management.

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Customer Portal as the Key to Digitalization in Machinery and Equipment Manufacturing

The Challenge: Manual data maintenance and isolated systems slow the build-out of digital spare parts business
Wear parts and maintenance-prone spares are needed regularly, sometimes ad hoc. Identification and procurement must be simple, fast and reliable. Point solutions slow the build-out of digital machine-specific catalogs. Bills of materials, stock levels or CAD files are often maintained manually without coordination with inconsistent data quality. An intuitive spare parts service is a cornerstone for productivity and customer satisfaction.

With SpareParts you get an integrated 2D catalog with cart, order tracking and order history for simple digital spare parts management. For extended requirements SpareParts Pro integrates leading 3D catalog solutions. Data from CAD, ERP, electrical design, PLM or PDM and CMS or DMS flows together and is provided per user, including integrated order tracking.

SpareParts: The Solid Foundation for Your Success

With SpareParts you digitalize spare parts management. The module enables clear management of spares mapped to your machines, fast search and transparent ordering. With cart and order tracking you keep an overview from order to delivery. PDF parts lists become a thing of the past.

You archive completed orders clearly while smart functions like automatic notifications ensure you never miss changes to running orders. Navigation at machine level speeds up identification of required parts without long searches.

Advantage: SpareParts not only increases efficiency but also improves the after-sales experience which drives revenue.

SpareParts Pro: The Extended Solution for Complex Requirements

For companies that want more from spare parts management, SpareParts Pro offers numerous additions. You can merge catalogs from sources like CAD, ERP or electrical design and create tailored catalogs for specific customer groups including bundles.

A major strength is seamless integration of leading 3D catalog solutions such as Quanos SiSOne. Identify parts precisely and navigate directly at machine level. ERP integration synchronizes ordering and stock automatically. Data stays up to date. Your service can work proactively.

Add-ons like Partium enable AI-assisted search by image, text, QR or barcode and shorten the path to the right part, optionally with shop functions.

Advantage: With SpareParts Pro you bring spares, schematics and documentation together in one surface from different sources, improve training and increase spare parts revenue sustainably.