The highlights of the workshop “Digitale Services im Maschinenbau”

The constantly increasing networking, the ever more powerful IT, the high availability of technology solutions such as SAAS, PAAS, IAAS and the multitude of existing but unused data encourage the desire to expand the range of services to include digital services in machine and plant engineering. With Digital Services, machine and plant manufacturers want to create a different kind of customer benefit. Expectations and ideas are virtually boundless, thus paving the way for new growth over the entire machine lifecycle:

  • Understanding customer usage behaviour better
  • Offering individual service
  • 24/7 Support
  • Improve training

Create data-based correlation of errors and solutions
The “how” or implementation often raises many questions, including in the areas of:

  • Data security & sovereignty
  • Software solution
  • Process control
  • Technical feasibility
  • Digitisation mindset

The workshop “Digitale Services im Maschinenbau” addressed these questions within the framework of the MOTEK and worked out solutions with the participants. Proven use cases and a guest lecture on data security by lawyer Hendrik Kamp supported the discussion rounds. We are looking forward to upcoming workshops.

 

Would you like to go deeper? Then register now for the next workshop on the topic in June 2020.

 

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Martin Falsner

Kontron AIS GmbH

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